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★★★★★
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jimmy · 2024-06-04
Great product and AMAZING customer sevice
I've had an dramur for a while. Fantastic bit of kit. Easy to set up and gives a genuinely flat and therefore comfortable nights sleep.
I managed to rip it on some brambles while I was out camping. I emailed Amok to see if they could repair it and how much. They couldn't have been more helpful. They promised to repair it and arranged for a courier to come and pick it up and ship it to them. I sent it off. Then a day or so ago they emailed to say that to save me waiting for the repair to be done would I like an entirely new replacement hammock? And if so what colour? That's pretty awesome customer service.
Svar fra Amokequipment: Hi there Jimmy!
We're happy to hear you've had a good nights sleep and that our customer service team has been able to help you out in need!
We repair all hammocks that are sent back to us, and later on we sell them in our outlet. Due to a transition between offices and looking for a new repair partner this summer we've had to send out a few new hammocks instead of returning a repaired one. We have to make sure our customers can get out camping when the weather is warm and comfortable ;)
Stay Wild,
Team Amok
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★★★★★
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Tarik Tekman · 2024-05-24
Excellent products, quick delivery, accurate information
I received my Amok kit (Draumr 5.0 Hammock + Fjol Ultralight Mat + Skjold 10 Tarp) exactly one week ago. I already camped for two nights and looking forward to the third one this weekend. Here’s my experience so far:
INFORMATION ON AMOK’S WEBSITE, YOUTUBE AND OTHER REVIEWS ON INTERNET:
I wanted to transition from tent camping to hammock camping and wanted to buy the best quality and most comfortable hammock. I did around two months of research, and based on many reviews it seemed that Amok Draumr is the most comfortable camping hammock with top quality materials and engineering. After my first week with the hammock kit (hammock + mat + tarp) I found all of the positive information and reviews to be true. Amok’s website is full of detailed and correct description of products. So, if you want to save time, start your research there.
DELIVERY:
I ordered the kit on Tuesday night, and received it on Friday noon. It took only 2.5 days to arrive from Sweden to Cyprus.
FACT CHECK - DRAUMR 5.0:
Does Draumr have a really flat sleeping surface? Yes.
Is it really comfortable? Yes.
Does it offer amazing views? Oh my!
Is the material top quality: It feels so.
Is there really a lot of storage space within the hammock? Yes
EXPERIENCE:
Friday night in the garden: I was worried about getting in and out of Draumr, and also how stable it is once I’m in (would I slip out of it etc?) I highly recommend that you watch the videos about how to get in and out. They helped me a lot. But still, whe…
Svar fra Amokequipment: Hi there Tarik,
Thank you so much for taking the time to write a detailed review of our Draumr hammock!
We hope you've been able to calm your excitement a little and that you've gotten a good nights sleep in the Draumr during the summer!
There are some Draumr hammock Facebook-groups, maybe you'll find someone there, in your area who wants to join a Draumr camp ;) We'll also make a note of your suggestion.
Stay Wild,
Team Amok
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★★★★★
Trustpilot
Tonio De Lamor-Sellés Schneide · 2024-03-27
I had an issue with the Winterlight's valve
I had an issue with the Winterlight's valve and the product was replaced immediately.
Svar fra Amokequipment: Hi Tonio,
We're very happy to hear that your problem was solved. In 99% of our claims we are able to solve any problem by sending out a spare-part, explaining a self-repair or doing a larger repair ourselves.
We hope you've had many good experiences with your Winterlight pad this summer!
Stay Wild,
Team Amok
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★★★★★
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sofie · 2024-01-11
Makes sure you can take care of your Amok
I lost a part for my Amok while camping outside this winter and contacted them for their spare parts. They answered so fast and offered pictures of items that would work. Very supportive and makes me feel like Amok is something that can stay with you in your camping life journey.
Svar fra Amokequipment: Hi there Sofie,
Our goal is definitely to offer products that will last! We are confident that we can offer a spare part or suggest a repair for almost any damage that can occur on a Draumr hammock.
Wish you a long lasting camping journey with your Draumr :)
Stay Wild,
Team Amok
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★★★★★
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Bruce Leckie · 2023-11-28
Fantastic products
Fantastic products, very well made, quick and easy to setup. They really feel like they are designed by people who get out and use them, people who are outdoor enthusiasts and that really does create a brilliant product.
For this year I wanted to go for a lighter and more compact system, that was still able to hang between two trees as I just love hammock camping.
In traditional hammocks which I have been using for years now, my back and knees were not coping any more with the curved sleeping position.
After a lot of research the Amok was really the system that ticked all the boxes, the Haven hammock tent was a cool idea but far too heavy for the hiking that I do.
The Draumr also does not need an underquilt, so in the colder months here in Scotland a sleep system that utilises a sleeping pad is much more compact.
I first of all bought the XL Draumr 5.0 with the UL sleeping pad, with the idea of just keeping on using my DD tarps 4x4M multicam tarp. However, although this setup did work for many overnight trips, the weight, size and difficulty getting it back in the stuff sack did make me want to try out Amok’s Skjold 10 tarp, a bit more money but after watching their YouTube video’s on how they design and produce it I was convinced. So I purchased the Skjold 10 multicam and waw, less than half the size and weight of the DD tarp, granted it is a smaller tarp, but the Skjold is in a different quality league.
I used to run a quick deploy ridgeline and carve all my tarp p…
Svar fra Amokequipment: Hi Bruce,
Thanks for leaving a detailed review of your experience with the Draumr hammock system!
We appreciate all feedback, it is an important part of the continuous development of our products.
Wish you many more good nights of sleep in your Draumr!
Stay Wild,
Team Amok
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