Artforma.no omtaler og erfaringer

Awful service !!!Be aware I did purchase a mirror from this company for the price of £205 at the time when mirror has been delivered arrived completely smashed at that time my Contact the compan four times I fill Claim and at the end they say that I have been installed the mirror that’s why has been damaged. Do not purchase from them they are scanners I sent photos of the item exactly in the packaging as it has been delivered it at the time of the delivery run away from these people!!!! they will steal your money and they wouldn’t take any responsibility !!!!

Jeg anbefaler ikke dette selskapet. Jeg er svært skuffet over både produktets kvalitet og kundeservicen. Baderomsspeilet gikk i stykker kort tid etter at garantien utløp. Jeg spurte gjentatte ganger i korrespondanse hva forventet levetid for speilet var, og om produsenten anså det som normalt at et produkt av denne kvaliteten skulle bli ubrukelig etter så kort tid. Jeg fikk ikke svar på noen av disse spørsmålene – selskapet tilbød konsekvent bare 2 års garanti og 8 % rabatt på kjøp av et nytt speil, og beskrev det som et «endelig tilbud». Etter min mening er det ikke noe poeng i å betale for mye for disse speilene, siden de ikke varer lenger enn mye billigere produkter. Jeg forventet premium kvalitet og ansvarlighet for produktet deres. Når jeg analyserer kommentarene, er det få som er fornøyde. Jeg fraråder det på det sterkeste; ikke betal for mye :)

Don’t respond to any WhatsApp messages or even answer their phone, judging by their recent reviews I’m not the only one. Waste of time, go elsewhere

Dessverre mottok jeg et skadet speil. Klagen min blir stadig avvist, og nå får jeg ikke noe svar i det hele tatt.

This company either does not ship their orders, or uses delivery companies who don't deliver. Either way, you'll never see your order, and they do not provide any proof of delivery. Stay away from this company!

Speilet ser helt annerledes ut enn på nettsiden; det lyser knapt opp i det hele tatt. Varmeapparatet er ikke engang på halve speilet. Speilet er en billig kinesisk kopi. Jeg fraråder på det sterkeste å handle i denne butikken. Redigering: Heldigvis klarte jeg å få refusjon, men etter fristen og flere purringer. Refusjonen inkluderte også fraktkostnader.

Produktet kom ødelagt. De tilbyr ikke garanti fordi de tror vi har ødelagt det selv!

Awful company to deal with… I bought a semi circle mirror and it is not clear on the website that you are purchasing a mirror that can only be hung one way. They were very rude and not very helpful after when I requested additional hanging hooks so I could switch the direction of the mirror, they wanted an additional £65 on top of over £400 for a very standard looking mirror… could have got the same thing on Amazon for a fraction of the cost… they refused a return and refund even though this is not what I ordered… be very careful ordering from Artforma

Four years ago, I believed I was buying a quality product that I expected to last. The mirror cabinet was equipped with LED lights (better Philips LEDs), which are generally rated for up to 25 years. I was satisfied with my purchase and expected it to serve me for at least 10–15 years without any issues. However, the cabinet went dark after four years of use. The manufacturer suspected the problem was with the touch switch but informed me that the structure was sealed and, therefore, could not be repaired in any way. When I contacted the seller, I was offered a 10% discount as compensation. However, I realized that only 5% of this was an additional discount for the faulty product, as the other 5% was generally available to all customers. I thought about the situation more carefully. I knew that the LED lights should last much longer, and I felt that the cabinet's value should have only decreased by about 40% over four years. Based on this, I felt that a fair compensation would have been at least a 60% discount. I decided to contact the seller again and expressed my viewpoint. I asked them to reconsider the compensation offered so that it would better reflect the cabinet's expected lifespan and the inconvenience I had experienced. I hoped to receive a fair and reasonable resolution that took into account the product's quality and the impact of the defect on its value. The response was: "I am very sorry, but I cannot offer a bigger discount than 15% on a new purchase. Th…

Basically a scam business model charging overprice with no return policy, hiding under ”personalise” laws. Disgrace for an online business. Beware and don’t buy!

Very low quality, colors don‘t match. No return policy and highly overpriced. Don‘t fall into the same trap!

Forferdelig speil. Mindre enn et år senere er det flekker på baksiden av speilet, ikke overfladiske. For ikke å snakke om avrimingssystemet på et 120x70 speil, knapt 20 cm bredt i midten. For hva det koster, TROL MEG, GLEM DET.

Hold deg unna denne «butikken». Speilet kom med et ødelagt hjørne, som var dekket med et beskyttende gummihjørne. Under installasjonen fjernet elektrikeren det og oppdaget feilen. Dette selskapets tilnærming er pinlig, og de prøver å vaske hendene sine fra ansvar med angivelige forskrifter, som tydeligvis er ment å beskytte SELSKAPET, ikke KUNDEN. Les alle de negative kommentarene før du bestiller noe her. Jeg skal sørge for at ingen av vennene mine kjøper noe herfra igjen.

Det er nytteløst å kontakte en butikkrådgiver – de vil bare henvise deg til nettsiden for å finne det ut selv. Heldigvis leste jeg kommentarene, og som du ser er det ikke verdt å kjøpe derfra.

Jeg mottok et skadet speil. De nekter å godta en erstatning. Jeg ville ikke bestilt fra dem igjen.

Last update 11/12/2023 I have bought a quite big LED mirror from this company. After 2,5 years of usage out of the 4 corners of the mirror on 3 corners the tain peeled off from the backside. This is due to production technology error, as you might have used a glue which on long term dissolves the tain. The black spots on the mirror follow the curve of the profile on which the LED lights are glued. They said that I am already out of the warranty period, however if you buy a mirror with hidden failure which only comes out after the warranty period is out, why is the customer taking the cost? They offered me some discount for my next purchase, but that is not what I want. Be aware they might still use the same glue, so you could have the same error in a couple of years. UPDATE!!! - 01/12/2023 As it is impossible to reply on the reply, I need to update this original post to reflect on FORAM's response. Foram: "For your convenience, we've sent detailed information via email outlining the situation." Me: This is the detailed information sent by you, what I definitely not consider it as "detailed information": "Hello, Thank you for your email. I am so sorry for this situation but your mirror is no longer under warranty. If you want to we can offer you some discount for a new order. Customer Service" Foram: "Please note that the rust issue is not related to the adhesive used in production, as we maintain strict quality control standards." Me: You only have seen the pictures …

Terrible quality. Our very expensive mirror started rusting after 2.5 years, conveniently out of their 2 year warranty. They offered me 10% off a replacement purchase (5% is offered on the website anyways). This is complete robbery - they sell low quality products and are happy to charge a premium for it. Imagine having to replace your mirror every two years? STAY WELL AWAY OF THIS COMPANY!