Bohus.no omtaler og erfaringer

One of the worst customer service experiences I have ever had!! We waited four months for our bed to be delivered, despite being given an earlier delivery date at the time of purchase. When the bed finally arrived, two of the items were damaged. Since then, communication has been extremely poor. We have tried contacting customer service multiple times but have often had to wait days for a response. To make matters worse, we still have not been given a clear delivery date for the replacement items. After spending a significant amount of money on this purchase, we expected much better service and communication. What should have been an exciting experience has instead turned into months of frustration, delays, and unanswered questions. I cannot recommend Bohus based on my experience.

Bohus i dag på Skøyen til stor skuffelse til valg av varer til Betalingsfeil i kassa, til ingen varer hjem til mitt Bo-(hus)

Kjøpte et teppe i eggehvit farge, som falmet og grånet etter kort tid. Elendig kvalitet rett og slett. Kontaktet kundeservice og etter seks måneder, blandet med dårlig og manglende oppfølging, har de enda ikke klart å gi oss som kunde en tilfredsstillende løsning. Bohus skryter på sin hjemmeside at de er ledende i møbelbransjen når det gjelder kundetilfredshet - et resultat av målrettet innsats for å forbedre kundeopplevelsen. De må åpenbart ha glemt varehuset på Skøyen i denne målrettede innsatsen, for her er kundeservicen fraværende. Styr unna dette varehuset sier nå jeg 👍🏻

Helt elendig service. Uinteresserte ansatte og oppfører seg som de hater jobben sin. Ga også oss feil møbel og ville ikke rydde opp. Vi måtte bruke mer tid, penger og krefter til å rydde opp selv. Helt håpløs service

Parked right outside the store. Went in and there was a screen telling me to input my licence plate for parking. When I was done in the store, I got out and found a parking ticket. Went inside to complain and they just told me to contact the parking company. Basically to sort it out myself without their assistance. I did and just got my notice today that the complaint was denied. Do not visit this store with a car unless you want to get a parking ticket.

Went there to pick up a matress. It was dark and not lit around the parking area. We asked the staff for the free parking service and they did not tell us we had to register in the car inside the store. The store was also very full boxes and unorganized. The sign with registration directions were also probably hidden. This resulted in a parking ticket at a free customer parking spot. The staff at Bohus were rude and not helpful at all. The staff at Aimo parking service did not reply on the complaint but instead sent a reminder with an additional fee. I do not recommend this store and will avoid the store and Aimo parking service as best as I can.

Anbefales å handle andre steder med grunnlag i både kvalitet, vanskelig kommunikasjon og ventetid på å få møbler/tepper.

Handlet her i 2019 og i 2024, begge opplevelsene var like. Lite serviceinnstilt og uinteressert i å hjelpe både i butikk og på mail. Ville handlet et annet sted.

Veldig frekke