Siste omtaler
★★★★★
Google
Dmitrii Beregovoi · 2025-10-23
I wanted to grab a coffee, but the bar was closed because I arrived after 5 PM. Unfortunately, there's no way to know this in advance—there’s no information about their opening hours on Google Maps or European Coffee Trip
Svar fra Dapper: Dear Dmitrii. We apologise for the inconvenience, but Google does not allow having two different opening hours in one location. We have tried to email Google several times, call them, etc. but they say that if we want to display different opening times, we need to have two separate doors, which is impossible in the building. We did create a separate Google Maps profile for the coffee shop some years ago, but then Google just deleted it due to the issue above and said we cannot have two profiles. So we are also very frustrated about it, but we can't do anything since Google refuses to change their policy. In regards to European Coffe Trip, we have no control of that info and did not know we are on that site. There are so many sites online and its not possible for a small shop like us to kee…
Les på Google
★★★★★
Google
Ana Silva · 2022-10-24
5 minutes waiting close to the sign “wait to be seated”. The waiters passed by us in a rush several times. There were free tables so we tried to approach the staff several times, being ignored completely.
Svar fra Dapper: Firstly, we are sorry that you had this experience with us on Saturday. Based on your feedback we have raised this issue in our first staff meeting to prevent this from happening again in the future. We work hard to be a welcoming bistro with high quality service, and this Saturday was our busiest in our five months of operations. It is possible that the empty tables were reserved for other guests or that we had reached the max capacity at the moment you came by, but regardless you should not stand and wait that long in the door and we have to improve the communication by the entrance. We would like to invite you back to our bistro so that we could give you a better impression of us the next time you come.
Best regards
Dapper, on behalf of the bistro in Operagata 36
Les på Google
★★★★★
Google
Martin Eide · 2022-10-24
Svar fra Dapper: Hei Martin, ta gjerne kontakt dersom du mener det har skjedd noe som gjør at vi fortjener 1 stjerne 👍 …
Les på Google
★★★★★
Prisjakt
Lonnquest · 2019-07-22
Dårlig service og oppfølging. Leverer ikke som avtalt, selv etter skriftlig bekreftelse. I tillegg ganske dyre. Handler ikke her igjen.
Svar fra Dapper: Hei! Dette var leit å høre. Må også beklage sent svar, det er så mange steder for oss å få anmeldelser av bedriften og her får vi ikke noe beskjed når det dukker opp noe. Kan du ta kontakt på andreas@dapper.no ? Så skal vi få ordna opp i dette. Vi skal alltid ordne opp slik at kunden blir fornøyd. Når det gjelder priser er det vanskelig å si hva det gjelder, men si gjerne fra hvilket produkt(er) så kan vi se på det og. Det kan være vanskelig for oss å konkurrere med noen nettbutikker som drives på en måte som det rett og slett er umulig å matche som norsk bedrift med prisnivå og arbeidsvilkår, men vi prøver å være så konkurransedyktige vi kan og har en god del kunder fra utlandet også. Takk og ha en fin dag :)
Les på Prisjakt
Did you ever been invited to leave the premises being scorted by a security? That is what happened to me. I have been a client of Dapper for many years, using a lot of money ( almost every single day ) to enjoy my coffee. As per now they changed some of the baristas there, I was think about to change to a new coffee shop place. As a former barista, the temperature of the milk, how it’s pouring etc, make a lot different in how tastes the final product, means all must to be done in the wright way, professionally. Last week there was a new barista ( they have already 3 different ones ) and he made me a cafe late ; I couldn’t drink because the milk was over cooked ( too hot) . I then asked the other new barista who’s been working there for a bit longer, to make me a new cafe late. I wasn’t un polite, rude or sort of, I just told him why I want a new cafe late. Today I went to have a coffee and the manager told me it have being complaints about my behave towards staffs and after a breath conversation he told me even costumer did complained about my behave! How so?! He didn’t gave me specifics. I refused to accept and got the owner’s phone number as he gave me to call his boss. I called the owner and explained the situation ; he listened to me and just told me to send a complain via text message. That is how they treat a regular customer. If refused to accept the situation and got at last my cafe late, went up upstairs to sit and was enjoying it….until a security guard came to me…
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