Ekornes.no omtaler og erfaringer

Vi bestilte en vakker sofa i januar 2026. Leveringen var i midten av mars. I dag er det midten av juni, og læret stinker fortsatt av kjemikalier. Vi betalte 10 000 euro for den. Vi angrer dypt på kjøpet.

I ordered a chair which didn't arrive. I received no explanations or apologies, and each time I chased delivery I was told a different story. This company wasted almost 3 months of my time, whilst having the entire invoice amount in their accounts. Really poor service, perhaps I'm lucky the chair didn't arrive, as I'd hate to have to deal with them if any warranty claim arose.

Ferdig i 5 timer under rampen

We purchased a Stressless Mary Wood lounge back in 2020 and received it in Jan 2021. Last year the controls on the recliner stopped working. Fortunately this was repaired under warranty. We now noticed that the leather on one of the recliners is fading/wearing ie. 13cm x 7cm patch. This is unacceptable for an AUS$11,000 lounge. It's only my wife and I living in the house so its not as if the lounge has witnessed any heavy duty use. In the past we have purchased far cheaper leather lounges that have lasted over a decade. For our retirement we thought we would treat ourselves to something special. In hindsight this was a very bad idea/purchase. We will certainly stay clear of any Stressless furniture in future.

I would like to share my unfortunately very bad experiences with a TV armchair today. It's the Stressless Sam by Ekornes. This also involves the service of the furniture seller meinZuhause.de. I am so frustrated because I consider Stressless to be a premium brand, but in my case, the quality does not live up to this claim. I ordered the Stressless Sam TV armchair in 2022 from the seller, and it was delivered in August 2022. At first, I was very satisfied with my choice. However, in August 2022, I noticed the following two defects: 1. The lower part of the footrest could no longer retract and has been scraping against the floor since then. 2. The remote control for adjusting the seating position no longer worked. It couldn't be reset. So, the chair couldn't be adjusted anymore. According to the warranty, I first contacted the seller on August 30, 2023, asking for the defects to be rectified. I provided a description of the problems and a video showing the footrest defect. Despite meinZuhause.de's initial email response, there was still no progress. So, on October 30, 2023, I contacted Stressless Germany to get things moving. Although I was referred back to the seller, shortly afterward, I received a service provider's appointment offer. They appeared in the first week of November and replaced the remote control. However, they did not repair the footrest but instead created a damage report. After that, nothing happened. I contacted the seller several times - without any res…

Jeg anbefaler ikke Ekornes. Jeg kjøpte et sett med Legend Stressless lenestoler for noen år siden. Mekanismen i en av lenestolene, som jeg har 10 års garanti på, gikk i stykker. Dessverre hevdet selskapet at siden de ikke lenger har en representant i Polen, er det ikke lenger lønnsomt å reparere lenestolen min. Først sendte de meg deler for å bytte den ut selv, noe jeg ikke klarer å gjøre selv. Så foreslo de at jeg skulle finne noen som kunne reparere den for meg, og at selskapet skulle dekke kostnadene. Dessverre var delene limt sammen med maling og kunne ikke skilles uten å skade komponentene. Fire måneder har gått siden jeg rapporterte problemet, og selskapet vasker endelig hendene av det.

Produktet er katastrofalt representert i det flamske Belgia. I motsetning til i Nederland finner du et utvalg forhandlere der du blir sittende igjen med gjett om hvilke modeller de tilfeldigvis har på lager som usolgte varer. Du finner flere sluttseriekampanjer enn noen innsikt i hva som faktisk er tilgjengelig, langt mindre å finne veiledende utsalgspriser eller en angitt forhandler for dette produktet. De elendige separate fotstøttene som stadig er i veien, er endelig tilgjengelige med en uttrekkbar integrert fotstøtte. Det er imidlertid ingen steder klart hvilken lenestolmodell som kan utstyres med denne funksjonen. Veiledende utsalgspriser er heller ingen steder å finne, så den midlertidige januarkampanjen er basert på en flygende start uten et solid grunnlag.

Our set it's less than a year old, and the back rest totally collapsed, this set cost $10,000 and was the floor model, now that company is not warranty their product, because is a model, even when their warranty on the outside of the couch is 5 years, I highly recommend future customer to stay away from making this type of mistake. Save your money and headache's