Fjorden logo
2.9
★★★★★
383 vurderinger totalt

Fjorden (fjorden.co) har en samlet vurdering på 2,9 av 5, basert på 383 vurderinger fra Trustpilot (Trustpilot 2,8). Siste omtale vi har lest er fra 2026-10-21.

Trustpilot
2.8/5
★★★★★
383 omtaler

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Siste omtaler

★★★★★ Trustpilot Verifisert Dick Wijsman · 2026-10-21

Perfect service and quick response…

Perfect service and quick response solving a problem

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★★★★★ Trustpilot Verifisert Gertjan S. · 2026-10-16

Perfect after sales service!

Perfect after sales service!

Les på Trustpilot
★★★★★ Trustpilot Verifisert Kunde · 2026-10-13

Great Support

Great Support! Love it.

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★★★★★ Trustpilot Verifisert Volker Eichler · 2026-10-10

Quick response

Quick response. Very helpfull! The Grip ist very nice!

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★★★★★ Trustpilot Verifisert Don · 2026-09-24

Part of my order was missing.- great response!

I had a small issue with my order and after emailing support about it. I received a prompt response, solving my issue. The ordering process was simple, quick, and the packaging was excellent quality. I’m looking forward to using my Fjorden grip!

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★★★★★ Trustpilot Verifisert PEGGY EKBLAD · 2026-09-17

Christelle is the very best c.s

Christelle is the very best c.s. Person. She answered all my questions through several emails. Fjorden grip and accessories are of high quality. I’m enjoying the whole experience

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★★★★★ Trustpilot Verifisert Thierry · 2026-09-17

Is does what is expexted

Is does what is expexted. I had a question and the helpdesk was very helpfulle and responded almost immediately. The link with Leika is super!

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★★★★★ Trustpilot Verifisert Geekmeek · 2026-09-04

Speedy service

Speedy and clear actions resolved my issue. Perfect customer service.

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★★★★★ Trustpilot Verifisert Jan · 2026-08-14

Excellent customer service

My grip developed a small crack in the body and as it was still under warranty I received a brand new replacement grip within a week. I'm in Australia, Fjorden's in Europe - great service. Thank you !!

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★★★★★ Trustpilot Verifisert Charles Miller · 2026-08-05

Prompt and useful help when I had a…

Prompt and useful help when I had a problem pairing my Fjorden to my iPhone. Plus, the gadget works very well.

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★★★★★ Trustpilot Verifisert Carlo Lecuit · 2026-07-30

Thank you very much for resolving my…

Thank you very much for resolving my problem so quickly.

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★★★★★ Trustpilot Verifisert customer · 2026-07-25

I contacted Fjorden about damage to my Fjorden Grip

I contacted Fjorden about damage to my Fjorden Grip. They were very kind and professional at every step, and in a few days, the problem was resolved. I have a replacement that works perfectly, as did the first one. The Grip is giving me photos that are a quantum leap better than with just my iPhone 15 Pro. I am so impressed with this company.

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★★★★★ Trustpilot Verifisert Marc Mennigmann · 2026-07-19

Crazy good service

Crazy good service. Prompt answers, and a solution for my problem that was beyond what I expected. I damaged my fjorden grip and they did not sent only the little part that was damaged, they sent a whole new grip. Free of chanrge, within two days. You simply cant do better customer support. Period.

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★★★★★ Trustpilot Verifisert Augustine Ong · 2026-07-15

Amazing customer service especially…

Amazing customer service especially post sales

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★★★★★ Trustpilot Verifisert David Greenfield · 2026-07-06

Although there were some technical…

Although there were some technical issues with set up, the Fjorden team responded promptly and I was able to be up and running smoothly. One thing that I am puzzled about is the integration of 3rd party apps such as Obscura and ProCam. They seem only to respond to the shutter button but none of the other functions. Before my purchase, I thought I understood that those specific apps would have functionality similar to the Fjorden app.

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★★★★★ Trustpilot Verifisert Greg Hopper · 2026-07-05

Fast response

Fast response, easy to follow instructions, and it worked to reconnect my grip to my phone!

Les på Trustpilot
★★★★★ Trustpilot Verifisert Vancouver, WA, USA · 2026-07-02

I sent email and asked about Bluetooth…

I sent email and asked about Bluetooth pairing issue. I got a suggestion back in less than 30 min and it solved my problem!!! Couldn’t have asked for anything better than this.

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★★★★★ Trustpilot Verifisert Dayzs · 2026-06-29

Meets expectations well

Exactly what I was expecting to receive. Though I’ve only had it for a day, I’ve enjoyed using it for what it was designed for.

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★★★★★ Trustpilot Verifisert erwann mavic · 2026-06-25

tres bonne experience

tres bonne experience reponse rapide reception rapide

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★★★★★ Trustpilot Verifisert Peter West · 2026-06-19

Fjorden Warranty Support for Moment Filters

An amazing Moment iPhone CPL filter I purchased from Fjorden developed a defect. I notified them. They responded quickly, evaluated my warranty claim quickly and shipped a replacement filter quickly, at no charge to me. That's exceptional service from an exceptional company. Kudos the the Fjorden team. I use the filter on my Fjorden Grip - a brilliantly designed product.

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★★★★★ Trustpilot Verifisert JB & FV · 2026-06-17

Very helpful!

My question was answered very quickly and professionally. Furthermore: it was really helpful and solved the connection problem my phone had with the Fjorden Grip.

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★★★★★ Trustpilot Verifisert Caroline Engelhardt · 2026-06-12

Everything Fjorden is awesome.

Fjorden have fantastic customer service matching their fantastic product.

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★★★★★ Trustpilot Verifisert Christian · 2026-06-11

The prompt and professional as well as…

The prompt and professional as well as courteous approach to my issue was a great experience. So was the associated process of establishing the possible issue and resolving it! Thank you to the Team!

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★★★★★ Trustpilot Verifisert Richard C · 2026-06-04

After experiencing difficulties with a delivery

After experiencing difficulties with a well-known online retailer sending the incorrect MagSafe case, I contacted Fjorden directly, who were able to resolve the problem by promptly sending the correct item. Great service and much appreciated.

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★★★★★ Trustpilot Verifisert Eleonora Saldanha-Marston · 2026-05-21

Quality and customer service

Quality and customer service! Excellent!

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★★★★★ Trustpilot Verifisert GrahamG · 2026-05-21

Customer service outstanding to a level…

Customer service outstanding to a level rarely seen today... Superb communication, lightning fast resolution... Stunning.. Thank you Fjorden

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★★★★★ Trustpilot Verifisert luis frade · 2026-05-15

One of the best choices I've made

One of the best choices I've made, very practical to use, intuitive, the construction is simply perfect. The design team truly deserves congratulations for the incredible work. Thank you Fjorden for providing me with a photographic experience I've been searching for for a long time. A big hug to the entire Fjorden team here in Portugal.

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★★★★★ Trustpilot Verifisert Matthews, Rex · 2026-05-11

Broken Fjorden Grip Hinge

A hinge broke on the Fjorden grip for my iPhone. It still worked for photography but could no longer be used as a phone stand which was a real nuisance. I contacted the company to ask if the hinge part could be replaced. Even though the grip was out of warranty, they sent me a complete new replacement at no charge. That is customer service of an over-and-above quality!

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★★★★★ Trustpilot Verifisert Rodney Nakamoto · 2026-05-07

I purchased the Ultimate Bundle and I…

I purchased the Ultimate Bundle and I love the grip and accessories. The only issue I had was with the redemption of the Leica Lux app. Your support team was stellar. Christelle and Aurelio walked me through the process and the redemption went through perfectly. Great product and great customer service - you can’t get better than that! Thank you!

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★★★★★ Trustpilot Verifisert Norbert Metz · 2026-05-04

Super Produkt

Super Produkt, toller Kundendienst, sehr kulant!!!

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★★★★★ Trustpilot Verifisert Sari · 2026-04-29

Great company

We had not long commenced a long holiday (3 months) when my brand new Fjorden Grip (gift from my husband) first showed some issues with the zoom. After making sure I was not doing something obviously wrong, I emailed the customer service team and asked for advice which included a request for detailed instructions if I needed to do something. The response took a little while, but did contain a step by step approach to potentially sorting the problem. It seemed to work for a while, but later, when we were on a trip and I wanted to take lots of photos, the zoom once more played up staying fixed at 20X. The team confirmed that this seemed like a hardware fault and agreed to replace the Grip once I returned home. It is now on its way! Response times are not the fastest but always thoughtful and helpful. A genuinely reliable company to deal with.

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★★★★★ Trustpilot Verifisert John Bauer · 2026-04-29

Really outstanding customer support for…

Really outstanding customer support for this amazing product.

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★★★★★ Trustpilot Verifisert Stéphane Maunier · 2026-04-27

Great support

Great support, great product…

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Vanlige spørsmål om Fjorden

Er Fjorden en seriøs nettbutikk?

Fjorden har mange misfornøyde kunder, med 2,9 av 5. Les omtalene nøye før du handler.

Hvor kommer omtalene av Fjorden fra?

Vi samler omtaler fra Trustpilot: 383 på Trustpilot (2,8 av 5). Omtalene oppdateres hver uke, og den samlede poengsummen veier kildene etter hvor mange vurderinger de har.

Hvor mange kunder er fornøyde med Fjorden?

Blant de 383 nyeste omtalene vi har lest gir 47 % fire eller fem stjerner, mens 52 % gir én eller to stjerner. Det er en høy andel misfornøyde kunder, så les gjerne de negative omtalene først.

Har Fjorden blitt bedre eller dårligere?

Det siste året har Fjorden fått 2,5 av 5 i snitt fra 282 omtaler, mot 4,1 tidligere. Kundene vurderer altså butikken dårligere enn før.

Svarer Fjorden på klager og omtaler?

Fjorden har svart på 11 % av de 383 omtalene vi har lest, og på 8 % av de negative.

Hva sier kundene om Fjorden nå?

Siste positive omtale (2026-09-24): «I had a small issue with my order and after emailing support about it. I received a prompt response, solving my issue. The ordering process was simple, quick, and the packaging was excellent quality. I’m looking forward…»
Siste negative omtale (2026-10-19): «Nichts bestellen! Minderwertige Ware. Rücksendung nach China kostet 50 Euro und die Rücksendeadresse ist fehlerhaft oder die Päckchen werden dort nicht angenommen. Päckchen ging nach Monaten zurück an mich nach…»

Hva selger Fjorden?

Fjorden er registrert under butikk med tilbehør til mobiltelefoner og programvareselskap, og vi følger 30 produkter fra butikken.

Hvilke nettbutikker ligner på Fjorden?

Andre godt vurderte butikker i samme kategori er Bass Brothers (4,7 av 5), Big Dipper (4,7 av 5), Incover (4,6 av 5) og Crossbutikken (4,6 av 5).

Hvordan legger jeg inn en omtale av Fjorden?

Shopguide.no henter omtaler fra andre plattformer og tar ikke imot omtaler selv. Du kan skrive en omtale på Trustpilot, så dukker den opp her ved neste oppdatering.

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