Frivannsliv.no omtaler og erfaringer

Helt elendig kundeservice! Må ikke finne på å bestille noe fra de! Tar en evighet å få varer, hvis en er heldig nok å får noe som helst

EDIT: Wow, you didn't admit any of the mistakes you made. Thank you for offering free course as a form of apology, but as the one we paid was a disaster, I really don't believe the free one would be better. Accidents happen in every business, but you should admit yours, not blame the vague "communication issues", when you had both our emails, Norwegian phone numbers and all the time in the world to contact us. Disclaimer: This review is just for the freediving course. My wife and I signed up for the course in English and also rented equipment. We registered in April, and the course was scheduled for June. Just to clarify how much time they had to do things right. The day before, we received an email stating that the course would be held the next day. We were advised to bring some water and pH-neutral soap, and, if possible, to come by car. Emphasis on "if possible." Course day. We arrived by bus, only to find out that the English course had been canceled. There was no explanation, no apology, just a question: "Did Paul not contact you?" No, Paul didn't contact us. But we wanted to enjoy the course, so we decided to stay. Since we are not fluent in Norwegian, one of the instructors did some translating for us. Ok. The theoretical part of the course was over, and the main instructor told everyone to get in their cars for a 40-minute drive. I protested that they didn't inform us we would need a car for the course. Again, no apology, no explanation. Luckily, one of the parti…

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Leverte inn tørrdrakta mi til lapping. Dei lappa han dorlig (lappa den i ein brett). Den lekte etterpå, så eg har prøvd å få refundert beløpet eg betalte for det tullet, men dei svarer meg ikkje. Prøvd å få kontakt med dei fleire gongar.