Sponland.no omtaler og erfaringer

Rude , avoid 100%! We asked a routine question, and the staff treated us with shocking paranoia and terrible judgment. Their reckless and disrespectful behavior caused us massive public humiliation, terror, and extreme emotional stress. They should be deeply ashamed of how they treat innocent people. Avoid this place entirely.

My husband and I are visiting Ålesund on holiday. We entered the store to ask whether you could recommend a shop where we could buy or sell gold. The staff member responded that she did not know and looked at us in a way that made us feel uncomfortable. Approximately one hour later, the police approached us because, as we understand it, the store had reported us for allegedly trying to sell gold and scam people. This was completely untrue. We had only asked a simple question and had not attempted to sell anything or deceive anyone. We found this behaviour extremely rude, humiliating and unacceptable. We respectfully request an explanation of what was reported to the police and an apology for the way we were treated. We also ask that this incident be investigated and that staff receive appropriate guidance on treating customers fairly and respectfully.

I recently bought a lens for my camera, and before purchasing, I specifically asked the staff 10 times if it was the correct one for my camera. Despite their reassurances, they sold me the wrong lens. When I tried to return it, I was told it’s impossible to do so in-store because returns are only handled if you bought on their website. What makes this even more frustrating is that my friend previously returned a lens she bought in-store, and they exchanged it on the spot. She has all of the receipts and everything. Why is there a difference in how customers are treated? It feels like they're picking and choosing who gets better service. I only bought from them because I trusted I could return it if something went wrong. This inconsistency in service is unacceptable. I would recommend everyone avoid this store – the service is unreliable, and they don't treat all customers fairly. Also they not giving you receipt, and you need to ask it always, which is also mean something!

45 NOK for a 10x15cm picture autimatically printed on a machine. While they say 5 NOK at the beggining you suddenly get aditionnal "service fee" when you have to pay. What service ??? Its a machine!!! Shame on you, never coming here again

Svindyrt