SkatePro.no omtaler og erfaringer

Jeg anbefaler det til alle. Et unikt sted og hyggelige mennesker.

Vi kjøpte en sparkesykkel på nett, og den utviklet en defekt. Etter flere e-poster skulle reservedelen sendes gratis som et tegn på velvilje. Siden vi hadde planlagt en ferie, og ruten vår tilfeldigvis tok oss nesten rett forbi butikken, bestemte vi oss for å forlate motorveien for å hente delen personlig. Sønnen vår var selvfølgelig glad for å kunne kjøpe litt ekstra tilbehør til sparkesykkelen sin mens vi var der. Han var veldig fornøyd med rådene og produktene som ble tilbudt. Utendørs skateparken kunne imidlertid trenge litt vedlikehold.

They only set to Germany using DPD - which is a huge hassle, as their pick-up points have extremely limited opening times. So the shop itself is fine, but the Shipment is a problem.

Fantastisk butikk, beste priser. Det samme settet i polske butikker koster en del mer, men det er ikke rart. Danmark har sannsynligvis lavere driftskostnader. Hvis bare momsen var lik i hele EU, helst så lav som mulig, ville polske butikker som selger nisjeprodukter generelt gått konkurs. Bra jobbet!

Kuleste butikken i Søften

Amazing experience with Skatepro ! I ordered A pair of skis (elan playmaker 111) and a pair of bindings at the best price possible. They arrived in Romania in only 4 days in perfect condition. I really recommend them, they did a great job !

Utmerket og svært responsiv kundeservice, etter den vanlige katastrofale "servicen" fra Chronopost. Jeg kommer imidlertid ikke til å bestille igjen så lenge Chronopost fortsatt er leveringsalternativet.

Highly recommended 🙌🏻 Amazing customer service – genuinely helpful, professional, and reliable from start to finish. You can tell they care about their customers, not just the sale. A pleasure to deal with and I would definitely come back again 🫶🏻 …

Great shop,support. THX

Utmerket nettbutikk! Bestilte produkter ble levert veldig raskt, rimelige priser, feilfrie produkter, topp kvalitet. Enkel returprosess, kan gjøres på nett og er rimelig (9 CHF). De henter returen direkte hjemme hos deg. Anbefales på det sterkeste! 😊 Kundeservicen er også utmerket – veldig rask behandling! 👍 Den eneste ulempen er at emballasjen for frakt er utilstrekkelig og kan forbedres. 🤨

Det er bunn og en katastrofe. De er oppført på Decathlon-nettstedet, du handler, og så blir bestillingen kansellert på grunn av en prisfeil ... 3 ganger ... 3 forskjellige produkter. Refusjonsprosessen tar 14 dager. Så jeg har ingenting, jeg får ingenting, og pengene mine er frosset i to uker, og jeg må kjøpe noe i dag.

Jeg anbefaler ikke denne butikken. Bestillingen ble kansellert uten noen grunn, men med en melding om at de hadde mottatt refusjonen min, selv om jeg ikke ba om det. Kundefordringene er frosset til den 14. Selskapet har visstnok kontantstrømproblemer, som de bruker kundemidler til å dekke. Jeg anbefaler deg å holde deg unna!

I had a fantastic experience with SkatePro despite some unexpected challenges around international shipping and changing requirements from the US Admin. What really stood out was how proactively their team stepped in to help; taking ownership of the situation, communicating clearly, and genuinely going above and beyond to make sure I ultimately got exactly what I wanted. They didn’t have to do nearly as much as they did, but they did it anyway, and that says a lot about how they treat their customers. The extra effort, fairness, and professionalism turned what could have been a frustrating experience into a very positive one.

Virkelig god service, men dessverre mye køer, men veldig forventet når det er rett etter jul.

Purchased two sets of skis for an upcoming ski trip, along with the skis I purchased with bindings recommended by the Skate pro website and also paid to have the bindings fitted, supplied my height and weight. Total spent was around $2500. On arrival in Australia two weeks late it because apparent the the bindings that the website had recommended, and that the company had mounted were not appropriate for my weight. I requested a refund, and two days later received a reply saying that it was their fault and a refund or replacement would be given. I have now asked multiple times what the best way for me to get a new set of skis shipped would be, I have even offered to purchase a new set while the old set is being shipped back in order to speed up delivery. The responses have been rather unhelpful and slow. I am now left in a position where I will likely not have skis for my trip.

🇨🇿🇩🇰🇸🇪😃🫡 …

Jeg ringte Skatepro fordi jeg ikke skjønte noe, og de var veldig hjelpsomme. Prisene er rimelige og kvaliteten er utmerket. Jeg anbefaler dem!

Very beautiful and great quality! It came to Greece in perfect condition.

No comment about thé shop but thé wheel on thé picture, everybody will understand

God pris og kjapp service på ett super kult sykkelkjede til one speeden min! Anbefales :) fikk det dagen etter bestilling! 🤩 wow! …

Horrible. They never actually deliver to the Netherlands. I placed an order on April 14. They sent it with DPD to a pickup point. DPD delivered the package, sent me a notification that it was delivered, and then immediately scanned it back to return to sender. Skatepro acknowledged the issue and sent the order again to my house. DPD couldn’t deliver it again, so now nearly a month later I’m out €200 and have nothing to show for it. Use a reliable site, not this one!!

I followed every step of their instructions for a return, but was still denied a refund. The process was frustrating and time-consuming.

Dreadful customer service. Have been trying to return at item for almost 2 months now. SkatePro guaranteed that their courier would pick up the product TWICE and both times they didn’t show up. Completely unacceptable and unprofessional.

Awesome service! Thank you Jakob ⭐️

En flott butikk med hjelpsomt personale. Mulighet til å prøve ting i butikken, og få råd og veiledning. Vi brukte omtrent 1,5 timer i butikken og hadde god mulighet til å prøve og teste uten at ekspeditøren sto over oss. En virkelig god opplevelse, og definitivt et sted vi kommer tilbake til.

De sier at en pakke bestilt på mandag vil bli levert på onsdag, og den kommer etter mer enn 15 dager, det er ikke verdt det.

Rask frakt, god produktkvalitet. Det er mye materiale å velge mellom. Vi holder kontakten.

Hyggelige ansatte, god service og kvalitet.

Bought a Mystic wetsuit which is absolute worst quality and already faulty. I can only return it back if I pay the shipping, this cost me 230$ from New Zealand and is nearly the cost of the wetsuit (260$). Customer Service doesn’t reply for days and if I’m only getting a link sent for the return. I feel pretty damn screwed, sitting now on a pretty expensive piece of rubbish, which I’m losing a lot of money if I send it back. Unbelievable! Would not recommend to buy a wetsuit there!

Ordered a bike from them which arrived with damaged paintwork and a damaged from wheel. I sent photos of the damage straightaway. TBF they offered compensation for the damaged paintwork. It took me an entire weekend to repair the wheel and get it working properly. Sadly, SkatePro would not offer any compensation for this as they want me to undo all my work and send them a video of how badly the wheel was damaged. The photos I sent before repairing the wheel were not enough evidence for them 🙄

skates are too small, return label not working, return available only through gls parcel is heavy and there is no collection point, I contacted GLS compant to arrange pick up from my address they said they will but they are not replying anymore. Very unresponsible, will not use skatepro again, I do.not recomment unless you want to pay 30 eur for return through the post.

Varene var av svært dårlig kvalitet, jeg returnerte varene innenfor fristen. Men jeg betalte for to forsendelser. Selgeren svarte ikke i det hele tatt, ba ikke om unnskyldning, og tilbød ingen kompensasjon. Uprofesjonell selger, ikke la deg lure og ikke spons transportøren. | Bilder etter å ha prøvd dem på, jeg vil ikke engang se om hendene mine svetter på skøytene.

Jeg har bestilt her flere ganger før. Nettsiden er .ch, men bestillingene sendes fra utlandet. Frem til nå har jeg alltid vært fornøyd med leveringstiden og produktene. Jeg kan imidlertid ikke si hva som skjer hvis man har problemer eller engang returer.