SkatePro.no omtaler og erfaringer

Det er bunn og en katastrofe. De er oppført på Decathlon-nettstedet, du handler, og så blir bestillingen kansellert på grunn av en prisfeil ... 3 ganger ... 3 forskjellige produkter. Refusjonsprosessen tar 14 dager. Så jeg har ingenting, jeg får ingenting, og pengene mine er frosset i to uker, og jeg må kjøpe noe i dag.

Jeg anbefaler ikke denne butikken. Bestillingen ble kansellert uten noen grunn, men med en melding om at de hadde mottatt refusjonen min, selv om jeg ikke ba om det. Kundefordringene er frosset til den 14. Selskapet har visstnok kontantstrømproblemer, som de bruker kundemidler til å dekke. Jeg anbefaler deg å holde deg unna!

Purchased two sets of skis for an upcoming ski trip, along with the skis I purchased with bindings recommended by the Skate pro website and also paid to have the bindings fitted, supplied my height and weight. Total spent was around $2500. On arrival in Australia two weeks late it because apparent the the bindings that the website had recommended, and that the company had mounted were not appropriate for my weight. I requested a refund, and two days later received a reply saying that it was their fault and a refund or replacement would be given. I have now asked multiple times what the best way for me to get a new set of skis shipped would be, I have even offered to purchase a new set while the old set is being shipped back in order to speed up delivery. The responses have been rather unhelpful and slow. I am now left in a position where I will likely not have skis for my trip.

Horrible. They never actually deliver to the Netherlands. I placed an order on April 14. They sent it with DPD to a pickup point. DPD delivered the package, sent me a notification that it was delivered, and then immediately scanned it back to return to sender. Skatepro acknowledged the issue and sent the order again to my house. DPD couldn’t deliver it again, so now nearly a month later I’m out €200 and have nothing to show for it. Use a reliable site, not this one!!

I followed every step of their instructions for a return, but was still denied a refund. The process was frustrating and time-consuming.

Dreadful customer service. Have been trying to return at item for almost 2 months now. SkatePro guaranteed that their courier would pick up the product TWICE and both times they didn’t show up. Completely unacceptable and unprofessional.

De sier at en pakke bestilt på mandag vil bli levert på onsdag, og den kommer etter mer enn 15 dager, det er ikke verdt det.

Bought a Mystic wetsuit which is absolute worst quality and already faulty. I can only return it back if I pay the shipping, this cost me 230$ from New Zealand and is nearly the cost of the wetsuit (260$). Customer Service doesn’t reply for days and if I’m only getting a link sent for the return. I feel pretty damn screwed, sitting now on a pretty expensive piece of rubbish, which I’m losing a lot of money if I send it back. Unbelievable! Would not recommend to buy a wetsuit there!

Ordered a bike from them which arrived with damaged paintwork and a damaged from wheel. I sent photos of the damage straightaway. TBF they offered compensation for the damaged paintwork. It took me an entire weekend to repair the wheel and get it working properly. Sadly, SkatePro would not offer any compensation for this as they want me to undo all my work and send them a video of how badly the wheel was damaged. The photos I sent before repairing the wheel were not enough evidence for them 🙄

skates are too small, return label not working, return available only through gls parcel is heavy and there is no collection point, I contacted GLS compant to arrange pick up from my address they said they will but they are not replying anymore. Very unresponsible, will not use skatepro again, I do.not recomment unless you want to pay 30 eur for return through the post.

Varene var av svært dårlig kvalitet, jeg returnerte varene innenfor fristen. Men jeg betalte for to forsendelser. Selgeren svarte ikke i det hele tatt, ba ikke om unnskyldning, og tilbød ingen kompensasjon. Uprofesjonell selger, ikke la deg lure og ikke spons transportøren. | Bilder etter å ha prøvd dem på, jeg vil ikke engang se om hendene mine svetter på skøytene.